Refund Policy
Anahee Returns & Exchange Policy
At Anahee, we want your shopping experience to be smooth and worry-free. If there’s any issue with your order, we’re here to help.
5-Day Return & Exchange Policy
You can request a return or exchange within 5 days of receiving your order.
Eligible Returns & Exchanges
Returns or exchanges are accepted if:
- You received a damaged, defective, or wrong product
- The size does not fit
- The item is unused, unworn, unwashed, and has all original tags intact
How to Request a Return
Please contact us within 48 hours of delivery with:
Your order number
Clear photos/videos of the product
A short description of the issue
Email us at: info@anahee.in
Refund Policy
Once the returned product is received and inspected, your refund will be approved and processed within 5–7 business days.
- The refund amount will be credited back to the customer’s original payment method or bank account
- No credit notes or store credits will be issued
- Refunds are applicable for damaged, defective, or incorrect products
- Shipping charges are non-refundable unless the mistake was from our side
- Size Exchange
Need a different size? We offer size exchanges within 5 days of delivery.
- The product must be unused and in original condition
- A small courier/shipping fee may apply for size exchanges
- Reverse Pickup
- For damaged or wrong products, reverse pickup will be arranged at no extra cost
- For size exchanges, shipping charges may be borne by the customer depending on location
👉 Important Notes
Please make an unboxing video when opening your package for faster claim verification
Returns/exchanges may not be accepted if the product shows signs of use Slight colour variations may occur due to screen settings and lighting International Orders
Currently, we do not offer returns or size exchanges for international orders. However, if you receive a damaged or incorrect item, please contact us within 5 days of delivery.
Contact Us
Email: info@anahee.in
Phone: +91 8920887940
⚠️ We usually respond within 24–48 business hours.